This service allows user to call from one country using a toll-free number
to another country and charged the call to the party that providing these toll-free numbers.
Company can use this service to better serving their customer worldwide and providing hassle
free customer service support to their customer. New businesses may be created by simply
proving a ITFS number in a country for potential customers. Business associate or overseas
branches will be better linked and working more efficiently if this service is utilized.
For example, an International Renown brand for luxurious goods base
it's regional headquarter in Singapore. Franchisees or direct outlets
in the region are getting support from Singapore office, ranging anything
from sales order, sales enquiry, product availability, to schedule for
repaired items etc. In order to provide better support, and maintain
the service level of the company, the Singapore office actually provide
a toll-free number for these enquiry to call in from a few major market
in the region. This would not only improve the level of support but also
enhance the company's image among the franchisees and outlets.
For this service, a one time setup and monthly subscription fee is
applicable for every toll-free number. In additional, a prevailing calling
rates depending on the countries calls originate from will be chargeable.