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IDD1526(Business Plan) | Features
Introduction
Web Callback
Web SMS
SMS Broadcast
Calling Rates
Features
On-Demand International Roaming
Frequently Asked Questions
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Business Plan of IDD1526 service is offering a wide range of features that position ourselves on the competitive edge

Here are the list of them:

  1. Password Protection
  2. Local CallBack
  3. International Roaming
  4. On-Demand International Roaming
  5. International CallBack
  6. Web Access
  7. Web CallBack
  8. Web SMS
  9. SMS Broadcast
  10. Web CallMe
  11. VIP Card
  12. Dedicated Account Manager
  13. Dedicated Customer Care Consultants

Password Protection

Password Protection feature provides a 4-digit password for each individual users. It helps to monitor each user's monthly usage with a summarized total amount. The passwords can be assigned by default or company’s administrator to take control of individual’s access for overseas call. The user will dial 1526 + country code + area code + telephone number followed by “#” key and wait for the prompt. After entering the password, the call will be connected.

The following shows how monthly bill looks like,


Local CallBack

Local Callback Service is a feature that allows registered users to use their mobile line to make outgoing calls (local or overseas) without incurring local outgoing airtime charges by their mobile operators in Singapore. By dialing the local CallBack number or by sending a text message to our SMS Gateway with a SMS command, our system will trigger a call back to the user and connects the call for the user.

There are two ways of using the Local CallBack service:

Method 1 - Missed CallBack
Just dial 15260 + Country Code + Area Code + Tel No. (SingTel or Starhub users) or 6622 9400 (M1 users or local calls) and wait for call back.

Method 2 - SMS CallBack
Create a text message with the content CA followed by the telephone number using the Singapore registered mobile and send to +65 9229 5935. Upon answering the callback, the call will be connected.
(e.g. – Calling to Singapore, CA6588888888)
(e.g. – Calling to Malaysia, CA601288888888))

International Roaming

International Roaming is a service that helps the travelers to save from expensive international roaming charges incurred when answering incoming calls on their roaming Singapore mobile. The service works by call forwarding incoming calls from Singapore mobile to any overseas mobile or fixed line number. Thus, user will need to already own or intend to own an overseas number to use this service. In additional, the user will need to register the overseas number to the service and divert all calls to a designated number that we called Virtual Number Prior to departing from Singapore. This service comes with web access feature and charge a monthly subscription fee .

Please refer to here for more details of the service

On-Demand International Roaming

On-Demand International Roaming is a lite version of International Roaming Service which comes without a designated virtual number and web access feature and is a bundled value added service under IDD1526. Every time before using the service, user will need to send a SMS containing the overseas number to our system to request for a new Virtual Number. This Virtual Number is valid and free to be used for 14 days in the same way as in the International Roaming Service, after which if user wish to continue using the same virtual number, a fee will charged to user’s account for every 14 days extension.

Please refer to here for more details of the service

International Callback

International Callback allows users to make calls from overseas number to any destination, including calling back to Singapore. The user will need to first register the overseas number before using. Any overseas number that was configured in International Roaming Service or On-Demand International Roaming Service is registered to this service automatically.

There are two ways of using the International CallBack service:

Method 1 - Missed CallBack
Make IDD call to 65 6761 6200 using the registered overseas number. The call will be disconnected automatically after ringing. call back to the number will be made by our system and upon answering , use will be able to enter the Country Code + Area Code + Telephone Number to call out.

Method 2 - SMS CallBack
Create a text message with the content CA followed by the telephone number using the registered overseas mobile and send to +65 9229 5935. Upon answering the callback, the call will be connected.
(e.g. – Calling to Singapore, CA6588888888)
(e.g. – Calling to Malaysia, CA601288888888))

Web Access

Web Access allows users to view current outstanding bill and amount, payment history, usage charts for the pass few months, and using other features. Users need to login to our website with their account number and password.

Menu after login

Web CallBack

Web CallBack is part of the Web Access feature that allows users to trigger a call back from our website to any of their registered local or overseas number for local or IDD calls. Select the WebCallBack from the menu after logging in and enter “Your Number” (registered number) and “Destination Number”. Our system will then call back to your number first before connecting to the destination number. This service is most suitable for users who has internet access, either working in office using the PC, or while travelling using Laptop or Smartphone for making calls. For security reasons, “Your Numbers” need to be pre-registered to the account.

Web SMS Service

Web SMS is part of the Web Access feature that allows users to send SMS via our website. Select the WebSMS from the menu after logging in and enter “Sender ID” (registered local or overseas numbers), “Destination Number” and the text message content (English or Chinese), our system will send the SMS to the destination number. The message that the recipient received will show the “Sender ID” as the sender.

SMS Broadcast

SMS Broadcast is part of the Web Access feature that allows users to send mutiple SMS messages through our website. This service is specifically tailor for companies to send SMS to their customers' database with the latest promotions, events or advertisements. Flexibility to customize the Sender ID in alphanumeric form or numeric for greater convenience. SMSes can be sent to both local numbers or overseas numbers in either English or Chinese characters. Maximize your marketing reach with our SMS Broadcast service. You can avoid the hassles of maintaining equipments or paying monthly subscritptions.

Web CallMe

Web CallMe Service allow website owner to provide the service at their web pages so that customers can trigger a callback from a selection of numbers that are specified back to their own phone numbers. The web site owner can further restrict the customer's phone number range according to country cide, inter-state code or even mobile code. Only the numbering range that allowed will be able to triger a CallMe call. The website owner can also speficy the after-hours or holidays so that customers can schedule a call back later.

Pop up window after customers click the CallMe button

VIP Card

VIP Cad allows users to make IDD calls from any non-registered fixed line or mobile number in Singapore. In additional, It also provides access numbers from 21 other countries for users to call from. To use the VIP card, simply dial the access number of each country, enter the VIP card number and enter the destination number. All calls made from VIP card are billed directly to users’ and grouped under the VIP card number.

Dedicated Account Manager

Dedicated Account Manager will be assigned to assist our customers with all their telecommunications needs.

Dedicated Customer Care Consultants

Dedicated and friendly Customer Care Consultants are trained to attend to any queries even during after hours.

Customer Care Consultants working hours:
Monday to Friday: 8.30AM to 10.00PM
Saturday: 9.30AM to 1.00PM
Sunday: 10.30AM to 6.00PM
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